What is the paid technical support service?
It is a service of which we provide every type of technical support other than the free package included in our primary services. This includes services as installing scripts, resolving faults not subject to the server, upgrading and protecting scripts and other third-party services.
Can you solve a problem for non-Al7eah Hosting clients?
Yes, the paid technical support service includes internal and external clients of Al7eah Hosting.
What is the comprehensive support service for website owners?
The comprehensive technical support service for website owners is a management service for the entire website, including installation, management and protection of the website.
What is the comprehensive support service for servers owners?
The comprehensive technical support service for servers owners is a management service for the entire server, including installation, upgrading and protection of the server.
Does the protection include protection from DDoS attacks?
Protection from DDoS attacks is primarily subject to the server and data center, but we can provide extra protection to reduce the pressure of the attack; and in many cases such protection is sufficient to repel the attack.
How to order the service?
Feel free to contact us through one of the means of communication listed on Contact Us page.
Do I pay before or after requesting the service?
All services provided by Al7eah Hosting are prepaid.
What are your Payment Methods?
Al7eah for Web and Server Hosting Services provides a variety of payment methods inside and outside Egypt. For more information please visit How To Pay page.
Is your support always available?
Our technical support team makes the difference by being available 24/7 at your fingertips.
How to contact Al7eah Hosting?
You may contact Sales Team via telephone, WhatsApp or Client Area and they will handle your request as soon as possible.